Elham Ali, MPH, PMP
Health Experience Strategist and Service Designer
Health systems, hospitals, and health tech companies understand that the best design drives the best health outcomes, particularly with key populations like children and the elderly. Unenjoyable health services and uninformed products that don’t account for a person’s health system have left patients feeling frustrated, helpless, misunderstood and ultimately can lead them to abandon care.
I’m here to change that. At my core, I believe design and global health are intrinsically human-centered and outcome-drive.
While treating my patients as an Emergency Medical Technician (EMT), I experienced the disparities and inequities that my patients faced while accessing healthcare services and products. As a Public Health professional, I collaborated with government agencies and health tech companies to develop innovative solutions in HIV management, diabetes and obesity awareness, and child health promotion. Determined to design human-centric and empathetic services and digital experiences, I founded Jumana Design.
Jumana Design is a health experience strategy and service design firm that aims to impact global health outcomes through design. I specialize in public health strategy, service design of healthcare services, and product design of digital health products. In line with the United Nation’s goals, I have chosen to align Jumana Design's approach with the Sustainable Development Goals (SDGs) in a bid to achieve prosperity for all and protect our planet. Through my direct actions and services, Jumana Design contributes to all of the UN Sustainable Development Goals.
Trusted by the world’s most innovative businesses
“Hungry to learn is the phrase that comes to mind when I think about Elham. I had the pleasure to work with Elham during her tenure in our informatics team at ICAP, collaborating on several projects. Elham’s ability to take a front-facing approach for ICAP’s newest DHIS2 video training was unlike any I’ve seen before and made a dramatic increase in the knowledge level of our staff. No matter how tense a change request was in a high-level project with constant requirements monitoring, Elham made sure to get the job done. As a team member or a leader, Elham earns my highest recommendation..”
Jean Fabius Mugisha
Data Scientist at Horizon Blue Cross Blue Shields
I partner with consulting companies, global enterprises, government agencies, health systems, hospitals and payers, and high-growth startups, including the following to illustrate some of them: